WHAT IS THE B•XTRA22 MINOR POLICY?
The entrance is prohibited to the minors of 16 years.
WHAT IS THE TICKET RETURN POLICY?
Tickets cannot be returned. If you have any questions about this or any other matter related to your tickets, write to ayuda@dice.fm.
ARE THE TICKETS NOMINATIVE? CAN I SHARE THEM?
You will be able to transfer your tickets only through the app to another person/s who also have an account at the DICE ticketer.

If you have bought several tickets and someone does not have the app, you can also get all the people together at the venue; all entries will be scanned from your app.
WHERE IS MY TICKET AND WHAT HAPPENS IF I LOSE IT?
B•XTRA and the ticketer DICE do not assume responsibility in case of loss or theft of the ticket. Your ticket is safely stored in your DICE app, which you can access with your phone number and the verification code that will be sent to you by SMS; so do not share this information with anyone so they cannot access your account. The person who owns the ticket or the person assumes all responsibility in the event that their ticket is presented in duplicate or already scanned.

In no case will PDF or paper entries be accepted.

The only official point of sale of tickets is DICE, therefore, the organization does not guarantee the authenticity of the ticket if it has not been purchased at DICE, the official point of sale of B•XTRA.
WHAT IDENTIFICATION DO I HAVE TO BRING TO VALIDATE MY TICKET?
The tickets are nominal: DNI, passport or driver's license are valid identifications to verify your identity.
WILL THERE BE BAR SERVICE?
Yes. Food or drink is not allowed into the festival.
WILL THERE BE CLOTHING SERVICE?
Yes. We have cloakroom service, with a limited capacity. If it is full, we will not be able to offer the service until there is no space again. The cost is €2 per piece.
HOW TO GET?
Metro Line 1 (red) Sant Andreu.
Renfe R2-R2N Sant Andreu Comtal.
Bus: 11, 40, H4, H8, 126 and N9.
Bicing: Malats, pl. Orfila, pl. Station 12, Gran de Sant Andreu 99-97 and Sol dels Paletes 3.
Parking: c. del Segre 30, 08030 Barcelona.
HOW CAN I CONTACT THE ORGANIZATION?
Write to hola@fstvlb.com.
WHAT CAN I DO IF I HAVE LOST AN OBJECT DURING THE CONCERTS?
If you have lost an object on the festival site, you can go to the wardrobe and ask if they have left it there. If there is no luck, send us an e-mail to hola@fstvlb.com with the description of the lost object and we will help you if we have found it. If during the festival you find an object that does not belong to you, leave it in the closet.
COVID MEASURES
Covid certificates will not be required for admission either. It is still mandatory, however, for everyone to wear masks at all times on indoor spaces, except when consuming.


All the FAQs and the specific regulations of the cycle are subject to the regulations issued regularly by the competent health authority. If there is a contradiction, the regulations issued by the competent authority prevail.